Send Certificates at a Later Time

Certify'em is designed to send certificates immediately and automatically upon submission of your exam. Even if you configure your Google Form settings to release scores "Later, after manual review", this will not change how Certify'em behaves when Automatic Certification is turned ON (due to a technical limitation).

However, you may wish to delay the sending of certificates until later. For example, you may want to review participant status before issuing their certificate. Or perhaps you will have more participants than Certify'em can send emails for in a single day, and so you want to deliver them over several days (i.e. a few hundred at a time).

If that is your goal, you can achieve it through these steps:

1. Configure Certify'em settings by choosing passing score, certificate template, advanced options, etc.
   
   

2. Turn Automatic Certification ON.  Once ON, immediately turn Automatic Certification back OFF. This step ensures that all settings are configured properly (for later sending of certificates). By keeping certification OFF, you ensure that certificates will not be sent out automatically.
   
   

3. In your Google Forms settings ("Responses" tab), set the Form to accept responses (turning Automatic Certification OFF automatically stops accepting responses).
   
   

4. Let participants fill out your Google Form. They will not receive anything from Certify'em yet.
   
   

5. [Optional] Use Google Forms to score any responses that could not be auto-scored (i.e. free response text questions).
   
   

6. At a later time (i.e. in the days after your webinar has concluded), choose "Issue Certificates Manually" from the Certify'em Add-on menu (see Issue Certificates Manually). Here you will see displayed recent responses to your Google Form/Quiz. You can use the drop-down menu to increase this up to the last 120 days of responses if needed.
   
   

7. Click "Process" next to any entries you wish to send certificates for. Or if you have a paid plan, you can click the "Process All" button (first select "No" from the "Already Processed?" filter to make this button appear).
   
   Note that daily limits and quotas still apply when using this method. Ergo if you click "Process All", processing will stop with an error once you have exhausted your daily email quota for Certify'em. You can continue processing the remaining responses once your email quota has reset. Quotas reset once every 24 hours.
   
   

8. Once a response has been processed (i.e. certificate sent for a response with a passing score), the "Already Processed?" entry for that response will change to "Yes".
   
   Note that a "Yes" in this column means that Certify'em has created and issued a certificate, but it does not guarantee that the certificate was delivered successfully (i.e. the email could be bounced due to an incorrect address, marked as SPAM, etc). For more about why certificates might not be delivered, see this article.